THERMORY USA Microsoft 365 Migration Questions? migrationusa@thermory.com

Microsoft 365 Migration

Your email and files are moving to Microsoft 365.

We're bringing Thermory USA onto the same system as the team in Estonia. Your email and documents come across for you automatically. Here's what's happening, and the few things we need from you.

Last updated July 7, 2026

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Where things stand

The migration is underway.

  1. Now

    Mailboxes and files are being copied over in the background. Keep using Google exactly as you do today.

  2. Next

    You'll receive your new Microsoft sign-in details, then start signing into Outlook and OneDrive.

  3. Go‑live

    Target: mid-July. We'll confirm the exact date right here, and email you when it's official.

What's happening & why

One system, shared with the whole company.

Thermory USA is moving off Google Workspace and onto Microsoft 365, the same tools the rest of Thermory already uses. Nothing changes about your work today; you keep using Gmail and Google Drive right up until the switch. When it's time, your email, contacts, calendar, and files will already be waiting for you on the Microsoft side.

Here's how today's tools map to the new ones:

Today (Google)After the switch (Microsoft 365)
GmailOutlook
Google DriveOneDrive & SharePoint
Docs, Sheets, SlidesWord, Excel, PowerPoint
Google MeetMicrosoft Teams
Sign in at google.comYour new Thermory Microsoft account

Do this now: everyone

Three things to start on today.

Tidy up

Delete what you don't need. Archive what you rarely touch but want to keep. A clean start moves faster and lands cleaner.

Put files in the right place

Move team files into Google Shared Drives and your personal work into My Drive, so nothing scattered gets left behind.

Archive, don't delete

Until we say the migration is finished, archive emails instead of deleting them. Foldering and archiving carry over; deletions don't.

Why archive instead of delete? Your email is copied to Microsoft, not live-synced. Anything you delete in Gmail after the copy starts will still show up in Outlook, so you'd have to clean it out twice. Archive or file it away and you're fine.

Important: this part is on you

Back up your computer before it's set up fresh.

The files on your Desktop, Documents, Downloads, and Pictures live only on your computer. Google never had them, so the migration can't move them for you. Getting them safely backed up is your responsibility.

  1. 1

    Move team files into a Shared Drive

    Anything that belongs to the group should go into a Google Shared Drive now, not sit loose on your desktop.

  2. 2

    Sign into OneDrive and let it back up

    Open the OneDrive app and turn on backup for your Desktop, Documents, and Pictures folders.

  3. 3

    Confirm the sync actually finished

    Wait for the green check marks. A backup that's still uploading is not a backup yet.

  4. 4

    Leave it plugged in and awake overnight

    Keep your machine plugged in, lid open, and set to not sleep so it can finish overnight. (Mac: System Settings → Battery/Lock Screen → turn off sleep while on power. Windows: Settings → System → Power → set sleep to “Never” when plugged in.)

When your machine is wiped and set up fresh, only what's in your OneDrive-backed folders comes back. If a file isn't in those folders and fully synced, it's gone. When in doubt, ask us before your machine is reset.

Signing in

When your Microsoft account is ready.

You'll get a brand-new username and password for your Thermory Microsoft account. Sign into Outlook and OneDrive with them. That's it. Nothing to install.

Don't panic if your email looks incomplete.

If you have a large mailbox, it downloads over several hours. You'll see your folders and recent mail first. Nothing is missing. To search everything instantly while your computer catches up, use Outlook on the web (web link coming here). It's fully done when you get the “all done” email from us.

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Mac users: a bit more to it

Your Mac gets set up fresh.

So Thermory can manage it securely, your Mac will be erased and re-set-up. The hands-on part is about 1–2 hours, but plan for up to half your day in case of hiccups.

  • Make sure your OneDrive backup is completely finished before that day.
  • Shawn holds drop-in office hours to walk you through it live.
  • We'll tell you your day and whether it's in-person or over a screen-share.

On Windows? Your machine isn't erased. It's simply added to Thermory's management, which is much lighter. Step-by-step details for Windows will be posted here.

After the switch

Where everything lives now.

Your company files

Open shared company files right in Finder / File Explorer instead of going to Google Drive.

Your Desktop & Documents

These sync to OneDrive automatically and follow you across your devices.

Shared inboxes

Team mailboxes (marketing, support, and the like) are signed into separately from your own. We'll send steps.

Your email signature

Set up for you centrally by Thermory Estonia, so you don't need to recreate it.

Your Google account

Stays open for about a month after the switch as a safety net, so nothing feels lost in the handover.

Can't find older email?

Very large accounts may be split into an online archive so everything stays searchable. Exact steps to reach yours will be posted here soon.

Your migration checklist

Tick these off as you go.

Saved in this browser on this device, so your progress stays here when you come back.

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Questions & answers

The things people ask.

Your email and Google Drive files come over automatically. You don't move those. The one exception is the files that live only on your computer (Desktop, Documents, Downloads, Pictures). Backing those up to OneDrive is on you. See Back up your computer.

Your mailbox is copied to Microsoft, not live-synced. Emails you delete in Gmail after the copy starts still appear in Outlook, so you'd clean up twice. Archiving and foldering carry over cleanly.

No, as long as your local computer files are backed up to OneDrive first. Everything in Gmail and Google Drive is handled for you, and your Google account stays open about a month afterward as a safety net.

No. Large mailboxes download over several hours. You'll see recent mail and your folders first. Use Outlook on the web to search everything instantly in the meantime. It's fully done when you get the “all done” email.

Yes. Work in Google exactly as normal until we tell you the switch is official.

It's handled for you centrally by Thermory Estonia. You don't need to set it up.

No problem. Mail sent to your old @thermoryusa.com address is forwarded to you automatically, so it doesn't matter which one people use to reach you. From here on, you'll simply reply from your new @thermory.com address.

Yes, it's worth it. Give your main customers and vendors a quick heads-up that your email is moving to @thermory.com. Construction sees a lot of email phishing, so a short note now means they won't second-guess your new address, or fall for someone impersonating it, later.

Your Mac gets erased and set up fresh so it can be managed securely. Plan for up to half a day, make sure your OneDrive backup is finished first, and join Shawn's office hours. See Mac users.

The hands-on part is about 1–2 hours, but plan for up to half your day in case of hiccups.

Thermory is consolidating people onto a single laptop. Anna and Paco will work with you to sort out which machine becomes your Thermory device.

Email migrationusa@thermory.com. That's the one place for all migration questions. See Get help.

Support along the way

You won't be doing this alone.

Training

Sessions on Outlook, Teams, and the Thermory way of working, before you're expected to use any of it.

Office hours

Drop-in Zoom time with Shawn to get your account signed in and syncing, and to answer anything. Schedule posted here soon.

On-site & remote

In-person help at Batavia and the Chicago-area office. Remote folks (TX, CO, NC) get phone and screen-share support. A fast connection helps.

Get help

Stuck on anything? Reach out.

Send anything you're unsure about to this one address, and someone on the team will help. There's no such thing as a silly question here.